Please, note! 24th of February a terrorist state Russian Federation started a full-scaled war against our country.

We are back to normal operations. However, preorders and delivery terms are changed.

We are very sorry for this inconvenience.

Thank you for your understanding!

 

DELIVERY

U SO NICE processes orders during 1-4 business days.

Pre-orders may take up to 12 business days.

Deliveries within Ukraine take 1-4 days and cost is calculated according to Nova Poshta price policy.

International shipping takes 14-40 days and costs 15 EUR.

Please, note the prices do not include international taxes and customs fees, your delivery might be subject to additional costs depending on the destination country's legislation.

Please, use tracking information sent in your order confirmation email for any questions on delivery progress.

 

RETURNS

We offer full refunds, except shipping costs, or exchanges into a different size if an unwanted item is shipped within 14 days from when it was delivered to you.

The item must be returned in its original condition with original labels and packaging. Goods that are returned with damages may not be accepted, and may be sent back to the customer.

Please, follow the nexts steps in order to return your items:

- Write to us at contact@u-so-nice.com. Please, provide information on order number and reasons of return.

- After processing the mail (1-3 business days) we will send you the delivery service documents and other needed information in order to proceed.

- Pack U SO NICE items with a label on the box.

Please notice that this service costs 15€ from the amount of your refund.